Governor Sol Aragones Signs Executive Order Banning Rude Behavior in Laguna Government Hospitals and Offices “Bawal ang Mataray sa mga Ospital ng Laguna”

Governor Sol Aragones Signs Executive Order Banning Rude Behavior in Laguna Government Hospitals and Offices“Bawal ang Mataray sa mga Ospital ng Laguna” 

Laguna, Philippines — In a groundbreaking move aimed at improving public service, Laguna Governor Sol Aragones has signed her first Executive Order banning “Bawal ang Mataray sa mga Ospital ng Laguna” 

rude behavior in all government hospitals, Rural Health Units (RHUs), health centers, and government offices across the province. The order mandates that all public servants must treat clients with courtesy and wear a smile at all times.

Governor Aragones emphasized that the initiative promotes a culture of kindness and respect in public service. Those found violating the executive order will face corresponding disciplinary actions, as outlined in the policy.

Vice Governor JM Carrait expressed full support for the governor’s directive, saying, “We are the backbone behind the legislation that Governor Sol will champion — through a united and solid partnership.”

All board members of the province have likewise expressed their strong support for the order, recognizing Governor Sol's leadership and commitment to what they called “Serbisyong May Solusyon” — a service-oriented governance with real, practical solutions. They pledged to work together under one program to further the goals of the administration.

To raise awareness, posters bearing the message “Bawal ang Mataray sa mga Ospital ng Laguna” ("Rudeness is Prohibited in Laguna Hospitals") will be displayed in all public hospitals in the province.

Department of Health Secretary Ted Herbosa also joined Governor Aragones in her visits to various hospitals in Laguna to assess their current state. The tours aimed to identify pressing healthcare issues, particularly the shortage of nurses and doctors, which the governor vowed to address with immediate solutions.

Governor Aragones also discussed plans to boost tourism in Laguna. She introduced a new concept called “Citizen Tourism,” encouraging locals to go live on social media to promote their towns and showcase the province’s rich culture and attractions.

Additionally, the governor reaffirmed her commitment to the "Grado ang Palakol" program — an initiative aimed at supporting students who are struggling academically by providing them with financial aid. She is currently assembling a dedicated team to implement the program.

"In line with my promise, I will continue holding office in every hospital across Laguna to ensure I stay close to the people's concerns," Governor Aragones said. "We need actionable solutions for our lack of nurses and doctors — and we will find them."

By: Roy Tomandao